Terms and conditions

CONDITIONS OF SALE

1. DEFINITION AND OBJECT OF THE CONTRACT

1.1 The sale made on this site is a distance contract ("Contract") pursuant to art. 50 and ss. of Legislative Decree 6 September 2005, n. 206 ("Consumer Code").
The Contract concerns the sale of movable property between SVAPOLOCO di Luigi Verga, with registered office in Brindisi (Br), Verona 9, PI 02619640747 ("SvapoLoco") and the buyer ("Customer"). The Contract is concluded directly through the acceptance by SvapoLoco of a purchase proposal issued by the Customer by telephone or via the internet on this site ("Site") and / or through other SvapoLoco remote sales systems, on the basis of the procedures described in article 3 below.

1.2 These general conditions of sale ("General Conditions") and, in particular, the information referred to in art. 52 of the Consumer Code, as provided by SvapoLoco over the phone to the Customer and reported on the Site, will remain valid and effective until they are modified and / or integrated by SvapoLoco. Any changes and / or additions to the General Conditions will be effective from the date on which they will be communicated to the public and will apply to sales made from that date. The latest updated version of the General Conditions is the one available on the Site.

2. PRICES

The sales prices of the products illustrated on the Site and / or through any other SvapoLoco remote sales systems are inclusive of VAT and all other taxes. Delivery costs are indicated on the Site and / or through any other SvapoLoco remote sales systems and, in the case of a telephone order, repeated to the Customer by the SvapoLoco operator.

3. METHOD OF PURCHASE AND PAYMENT

3.1 The Agreement by telephone is finalized by communicating to the Customer (who has contacted SvapoLoco by telephone and formulated, on that occasion, a purchase proposal, also providing the operator with the data necessary for the registration procedure of his name, purchase order and the chosen payment method) that the proposal is accepted.

3.2 In the case of purchase proposals sent through the Site, the Customer will receive a summary e-mail from SvapoLoco, with which he will be informed that his purchase proposal is being processed and will be considered accepted, unless otherwise communicated by e-mail or by telephone sent by SvapoLoco within 7 (seven) calendar days from receipt of the summary e-mail. After this deadline, the Internet Agreement is to be considered perfected.

3.3 The Customer will be allowed to choose one of the following payment methods: (a) by PayPal, to be made when the order is sent; or (b) by any other means of payment from time to time indicated as valid by SvapoLoco on the Sitewww.https://svapoloco.it/en/svapoloco-vape-shop

4. DELIVERY OF PRODUCTS - COMPLAINTS

4.1 SvapoLoco delivers the products to the address indicated by the Customer within 30 (thirty) days from the conclusion of the Contract.

4.2 Any complaint can be sent to the following address: SvapoLoco di Luigi Verga, via San Carlo Borromeo 4, 72100 Brindisi or via email toinfo@svapoloco.itor pecluigiverga@pec.it.

5. AVAILABILITY OF PRODUCTS

SvapoLoco accepts the Customer's orders within the limits of the quantities of the products requested in the availability of SvapoLoco and the suppliers with whom it collaborates, therefore, the acceptance by SvapoLoco of the purchase proposal submitted by the Customer is subject to the availability of the products themselves. SvapoLoco undertakes to promptly notify the Customer of any unforeseeable unavailability of the products due to excess demand or other causes

6. WARRANTIES AND ASSISTANCE

For the products purchased by the Customer, the rules on guarantees and assistance relating to the sale of consumer goods are applicable to SvapoLoco.

7. OBLIGATIONS OF THE CUSTOMER

The Customer declares and guarantees: (I) to be a consumer in accordance with the provisions of art. 3 of the Consumer Code; (II) to be of age; (III) that the data provided by the same for the execution of the Contract are correct and truthful.
The sale of the products on Vaporoso.it is allowed only to adults, and is aimed exclusively at private individuals for personal use and cannot be destined for subsequent resale. If a sale is made to a person who cannot be qualified as a final consumer, SvapoLoco reserves the right to cancel the sale.

8. RIGHT OF WITHDRAWAL

8.1 The Customer has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within 14 days of receipt of the products. The Customer may exercise the right of withdrawal, within the aforementioned term, by means of a written communication to SvapoLoco based in Brindisi, 72100, via San Carlo Borromeo 4, or to be sent via the page reserved for contact requests.

8.2 The Customer who intends to exercise the right of withdrawal must return the products to the address indicated on the invoice within 14 days of receipt of the products.
The Customer will not have the right of withdrawal in the following cases:

supply of sealed consumable products (coil heads, atomizers, liquids) open and / or used by the Customer

supply of rechargeable batteries

atomizers and devices with integrated eliquid tank no longer sealed or used (DGls N ° 21 of 21 February 2014 Art. 59 Paragraph E, F)

product not complete with its accessories and manuals and original packaging or with scratched and tested verification code (scratch code) (verification is single use).

8.3 The costs of returning the products are charged to the Customer. SvapoLoco will return, within 30 days from the date of receipt of the products by the Customer, the full price paid by the Customer, net of shipping costs, in case of returning the product, complete with all its parts and functions, returned in its original packaging.

9. TREATMENT AND CONFIDENTIALITY OF PERSONAL DATA INFORMATION PURSUANT TO D.LGS. 196/03

9.1 Pursuant to and for the purposes of the provisions of Legislative Decree of 30 June 2003, 196 of the Code regarding the protection of personal data (hereinafter the "Code"), we inform you that your personal data, provided and / or acquired subsequently, they will be processed by SvapoLoco, in Italy and abroad, through electronic and manual tools in compliance with the Code and current legislation on privacy.

Purpose of the processing
The collected data are processed for the following purposes:

subscribe to the service

conclude sales contracts and carry out the service

carry out the formalities necessary to execute the contractual relationship in place

send commercial information, advertising, informative and promotional material, by any means (e-mail, sms, etc.)

carry out, including by telephone, market research, economic and statistical analyzes in order to verify the correct functioning of the services and the satisfaction of the same

communicate data to third party companies for direct marketing purposes

The provision of data is mandatory for the conclusion of the purchase contract, optional in other cases. Failure to provide the data will make it impossible to execute the order placed.

Categories of subjects to whom the data will be transmitted
The processing of the personal data in question, for the aforementioned purposes, may also be carried out by natural or legal persons, in Italy or abroad, who on behalf and / or in the interest of SvapoLoco provide specific processing services or carry out activities. connected, instrumental or supportive. Therefore, your data may be communicated for the same purposes indicated also to:

anyone who is the recipient of communications necessary in fulfillment of the obligations deriving from the contract or from the services provided

third-party companies specialized in the management of commercial and credit-related information (such as, for example, data processing centers, banks, etc.)

Your data will also be processed by:

companies and / or collaborators for the management of administrative services that are used to fulfill their legal or contractual obligations

other subjects (businesses, companies, individuals) who collaborate in the implementation of the services and purposes indicated, even abroad

These subjects operate as managers or agents appropriately appointed and trained.

Data retention
All the acquired data cannot be used for other purposes than those indicated above and will be kept for the period necessary for the realization of the same. After this deadline, the data will be deleted or transformed into anonymous form. For detailed data on purchases and services, storage times will not exceed those established by current legislation.

Rights of the interested party
Your right to exercise the rights referred to in Article 7 (Right to access personal data and other rights) of the Code at any time remains unaffected, in particular: the right to access your personal data, request its rectification, '' update and cancellation if incomplete, erroneous or collected in violation of current legislation, as well as to oppose their treatment for legitimate reasons, by sending a written request to SvapoLoco, via San Carlo Borromeo 4, 72100 Brindisi.

Holder of the treatment
The data controller is SvapoLoco di Luigi Verga based in Brindisi, via Verona 9, 72100.

10. JURISDICTION

The Contract is governed by Italian law. Any dispute relating to the application, execution, interpretation and violation of the Contract will be the responsibility of the Court of Brindisi.